FAQ

You can contact our customer support via email at Masiongracee@gmail.com . Our support team is available Monday to Friday from 9 AM to 5 PM.

Return & Refund Policy *We have a 14-day return policy, which means you have 14 days after receiving your item to request a return for STORE CREDIT ONLY. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at You can always contact us for any return question at maisongracee@gmail.com Please note that returns will need to be sent to the following address: 131 Henry Street Freeport New York 11520. Customer is responsible for paying for shipping on all returns. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at maisongracee@gmail.com *Seasonal items are final sale* *Maison Grace LLC does not own the rights to every image on our site.*

We accept various payment methods including credit/debit cards, PayPal. For more details, please visit our payment information page.

FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.

You can track your order using the tracking number provided in your shipping confirmation email.

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.